End of Day Closing Procedure at Nu-Way Cleaners
Now that you have some daily operational experience under your belt, you will be asked to expand your responsibilities as a Customer Service Representative. As part of these expanded responsibilities, you will be expected to learn and know how to properly close your store at the end of the business day. Lets review the process...
Closing in 4 simple steps:
Closing any given location is as easy! However, this should not be taken lightly. Each step is vital to insuring that business goes smoothly the following day. If you have questions about any part of this process, please seek clarification from a Manager.
Step 1. Housekeeping - Maintaining cleanliness at all of our locations is not only common sense as a Dry-Cleaning business, it is an expectation. Please be sure that you empty ALL trashcans nightly, sweep or vacuum the floors nightly, and mop front customer areas when needed. Customers come to us to get their things cleaned, they expect our locations to be clean as well. |
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Step 2: End of Day CleanSuite Report - The next step in closing your location is to generate what is called a "Receipts Standard" report. You will do this by following these steps:
A - Click on Reports B - Click on Receipts C - Click on Standard D - Enter your password E - Select the following options in the next window: e1) Select Workstation from the right hand column. Then check the Select All box on the right hand column. e2) Now, select Form Of Payment from the right hand column. Then check the Select All box on the right hand column. e3) Verify that the report printer is selected and click the print button. |
Watch the video above for step by step directions. If you need the video to be displayed larger, simply click on the box to the right of the YouTube icon on the video above. Doing so will make your video full screen. To exit full screen and return to this page, press the Esc key.
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Step 3: Count and Record - Now that you have the CleanSuite "Receipts Standard" report pulled up, you will need to count and enter all currency into the program and record totals on the TILL and SHIFT sheets.
A - Pull out the cash drawer and begin counting and entering CHANGE totals (Except for Pennies) and ALL PAPER MONEY totals into the system. B - Now, ENTER ALL CHECK AMOUNTS into the system. (They will add automatically if you press the + sign after each amount) C - Next, separate all your credit card receipts by type (Visa, Master, American) and enter the amounts into the appropriate box in the system.(They will add automatically if you press the + sign after each amount) D - Once all information has been entered into CleanSuite, remove the deposit amount from the drawer and place in bag. *Deposit = Any amount over $150 E - Click on OK or press F12 to complete the report and print a copy. (If you have trouble printing call I.T. for support at 1(888) 447-0544. YOUR REPORT IS INCOMPLETE IF IT DOES NOT PRINT! F- Not quite done... be sure to use the report you just printed to completely fill out the (GREEN) TILL form and include this in your till bag AND fill out the (YELLOW) SHIFT form and include it your deposit bag EVERYDAY. Note: DO NOT simply write these TILL and SHIFT amounts on scraps of paper. If you do, your deposit will be considered incomplete. Once ALL counting and recording has been FULLY completed, place the deposit and till bag in the designated location for your store. (Each location is different so be sure to ask your training Manager where this is for your particular store.) |
Watch the video above for step by step directions. If you need the video to be displayed larger, simply click on the box to the right of the YouTube icon on the video above. Doing so will make your video full screen. To exit full screen and return to this page, press the Esc key.
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