CleanSuite - Legacy Dry Cleaning Software Support for North America
CleanSuite Software is a legacy point-of-sale, computer program designed exclusively for dry cleaners. The program was introduced back in 1993 and it's reputation remains a solid, flexible, easy-to-use software system. Sadly, the software will no longer be updated as CleanSuite has officially been discontinued. However, technical support for the software will continue to be available in North America from us here at GoGo-Zen Computer Repair. Check out all the details below and then put us on your speed-dial. Happy Cleaning!
What can we help the remaining North American CleanSuite users with?
- Database re-index and repair procedures.
- Database relocation when a PC goes down or for a new/replacement PC.
- Database archive assistance.
- Assistance with both Local and cloud backup and restoration of the database.
- Installations of CleanSuite on New/Replacement PC(s).
- Setup/Troubleshoot reporting filters.
- Setup/troubleshoot the preferences screen.
- Setup/troubleshoot the email function. Need to download a required file to use the email function? Click here.
(IMPORTANT NOTE: As of May 30th 2022 Gmail e-mail address will NO-LONGER work inside CleanSuite. Because CleanSuite is a legacy software title, you must now switch to an email service which allows "less secure apps" in order to continue using the e-mail function inside CleanSuite.)
- Setup/troubleshoot the employee permissions screen.
- Setup/troubleshoot Garment History / Assembly feature.
- Assist with importing/exporting customer list from database.
- Assist with changes to company details in the preferences screen.
- PC Maintenance (Windows updates, virus scans and software updates)
- Local network (LAN) setup and troubleshooting for CleanSuite
- Thermal/Standard/Laser printer setup/troubleshooting.
Need the STAR TSP 100 Drivers? Click here.
- Scanner setup/troubleshooting.
Need to download the Honeywell EZCONFIG Utility? Click here. Symbol Scanner? Click Here.
- Database relocation when a PC goes down or for a new/replacement PC.
- Database archive assistance.
- Assistance with both Local and cloud backup and restoration of the database.
- Installations of CleanSuite on New/Replacement PC(s).
- Setup/Troubleshoot reporting filters.
- Setup/troubleshoot the preferences screen.
- Setup/troubleshoot the email function. Need to download a required file to use the email function? Click here.
(IMPORTANT NOTE: As of May 30th 2022 Gmail e-mail address will NO-LONGER work inside CleanSuite. Because CleanSuite is a legacy software title, you must now switch to an email service which allows "less secure apps" in order to continue using the e-mail function inside CleanSuite.)
- Setup/troubleshoot the employee permissions screen.
- Setup/troubleshoot Garment History / Assembly feature.
- Assist with importing/exporting customer list from database.
- Assist with changes to company details in the preferences screen.
- PC Maintenance (Windows updates, virus scans and software updates)
- Local network (LAN) setup and troubleshooting for CleanSuite
- Thermal/Standard/Laser printer setup/troubleshooting.
Need the STAR TSP 100 Drivers? Click here.
- Scanner setup/troubleshooting.
Need to download the Honeywell EZCONFIG Utility? Click here. Symbol Scanner? Click Here.
Rates for support as of May 1, 2024:
- $50 Minimum + $1.25 per minute billed in US dollars.
- Major Credit/Debit cards only. (Visa, Master Card, Amex) Payment is due at the time of service and is processed using Square.
- Sorry, we do not accept checks or PayPal. No Exceptions.
How should I contact support and what are your hours?
North American Support Line: 1 (888) 727-4564
Lead Technicians Direct Cell / SMS: (970) 576-0400
Monday - Friday 7 a.m. - 7 p.m. MST
After hours voicemail/sms messages sent to the direct cell phone line are monitored & will be returned promptly in the event of an emergency which prevents you from doing business. Non-emergency messages left after hours will be returned the following business day. Overseas calls will not be returned. Customers outside North America are strongly encouraged to do frequent backups and seek alternative software as soon as possible.
Lead Technicians Direct Cell / SMS: (970) 576-0400
Monday - Friday 7 a.m. - 7 p.m. MST
After hours voicemail/sms messages sent to the direct cell phone line are monitored & will be returned promptly in the event of an emergency which prevents you from doing business. Non-emergency messages left after hours will be returned the following business day. Overseas calls will not be returned. Customers outside North America are strongly encouraged to do frequent backups and seek alternative software as soon as possible.